First things first, the sprag should NOT be well lubricated. Too much grease in the rollers means that the rollers do not pivot properly and as such do not get to the point where they need to be to jam properly. So take out the sprag, degrease , then using the lubricant supplied just VERY lightly coat the surfaces of the tracks, dont get grease or lubricant on the pivots. Then come back to me a tell me what happens.