Bob, a certain woolly mammoth rider told the VOCSC about this weeks ago, is this the same nice man? We investigated and told him the results, both springs, individually, were made to tolerance but the maker missed the interference requirement. Replacement springs are or have been supplied and incorrect items will be disposed of.
I'm puzzled about the restocking charge comment the VOCSC very rarely apply such a charge and never on a warranty issue but it is 11:45pm in the UK so I can't ask what happened I will find out in the morning.
Ian S